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The Executive Case for Connected Manufacturing
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L2L FOR MAINTENANCE TEAMS

Stop firefighting. Start preventing.

Replace phone calls, walkie-talkies, and paper logs with one system that turns work orders, PM schedules, and technician logging into a single source of truth for the whole maintenance team, not just one desk.

  • Catch failures before they become downtime, not after.

  • Give every technician the same standard every shift.

  • Cut the manual reporting that eats the team's week.

The problem we solve for your maintenance team

Reporting you rebuild by hand

Uptime and PM numbers get reconciled from work-order logs the night before the ops review. L2L calculates PM compliance, downtime, and response time from the work your team already logs, on a dashboard that refreshes every 10 minutes.

Logging that doesn’t roll up
Paper logs and informal notes drift away from the system, so the whiteboard backlog and the real backlog never match. Technicians log status, time, and parts on the job itself, so the backlog you see is the backlog you have.
Downtime called in by phone

Every minute spent finding the right person is downtime nobody measures. Alerts reach the right technician by text, email, Teams, or WhatsApp, escalate if no one responds, and response time is tracked against a threshold you set.

What maintenance teams get

1 - Reduce Downtime

Requests route to the right approver and become tracked work orders, with status, cost, and time from request to close.

See Work Order Tracking →

Resource scheduler

PM schedules trigger by time, cycle count, or condition, with the right checklist attached.

See Preventive Maintenance →

3 - Root Cause Analysis
Every closed job records the cause, the fix, the part, and the reason, and AI analysis flags failure patterns that keep coming back.
 

How it works during a shift

01

Start of shift

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Review PM compliance, open and backlogged work orders, and overnight/past shift downtime on the dashboard.

Manufacturing Operations Management Software
02

Assign open work orders to technicians by trade and shift on the Maintenance Planner..

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03

On the floor

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Technicians diagnose, pull parts, and fix with asset history and suggested parts already loaded, then record what they did.

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04

Mid shift

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An issue that sits unanswered escalates up the chain automatically.

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05

End of shift

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Confirm jobs are closed with the cause and fix recorded, so the next shift starts from a current backlog.

Maintenance Scheduling STandard Work
06

Pull the weekly summary for the ops review, covering PM compliance, response time, and downtime trends.

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Chad from West Liberty Foods

Corporate Maintenance Manager

"L2L helps our maintenance teams maintain a world-class standard. Everyone has real-time visibility into what’s happening at our plant. If we have a problem, we can quickly get to the root cause of it. L2L has not only saved us money, but it has also improved our processes and made us more productive with the resources we have."

Maintenance Management software

Jon K

Manufacturing Engineer

"Eliminating paper maintenance work orders has been a huge win. We have increased productivity, visibility, and prioritization. The software is easily adapted to our needs."

Maintenance Management software

Denny from Westinghouse

Maintenance Director

"The L2L data has helped Maintenance and Operations teams understand the importance of what they do. The culture is starting to change"

maintenance management
+ 367 %
on-time preventative maintenance
- 62 %
major downtime events
+ 10 %
OEE
AI-DRIVEN MAINTENANCE MANAGEMENT

Even better maintenance with the help of AI

When a machine shows signs of failure, L2L Execution AI surfaces the root cause and the right fix, with the technician and parts already identified.

Your team can make the call and get to the repair in minutes, not after hours of diagnosis.

RELATED CONTENT

Next-level maintenance management

Maintenance Management with L2L

Cut downtime and take control of your operations. L2L goes beyond just managing your maintenance operations. 

L2L Spare Parts

Learn more about how spare part management works within the L2L platform.

CASE STUDY:
ADAC Reduced Downtime

Get inspired by how ADAC Automotive reduced downtime events by 62% while improving on-time preventive maintenance by +367%. 

RESEARCH REPORT

The Manufacturing Downtime Report

Want to save millions? Get to the root of unplanned downtime.

Alarming data: 60% of manufacturing leaders report six- and seven-figure losses from downtime alone.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions about L2L for maintenance teams

Does L2L replace our existing CMMS or work alongside it?

Either. L2L integrates with EAM and CMMS systems to share real-time data with production teams, with no rip-and-replace. You can also move work orders, PM schedules, and spares onto L2L and retire the old system. Existing PM schedules can be loaded in bulk from a template.

How fast will our team see faster response to downtime?

Standard implementation takes 14 to 60 days. Once issues are logged in L2L, average response time shows on the maintenance dashboard against your threshold, so you have a baseline in the first week. ADAC reported faster response to downtime events after rollout, and Purple saw results right away at its Grantsville plant.

What does the technician-side logging experience look like day to day?

A technician gets an alert and opens the job with the asset’s history and suggested parts already loaded. They follow the attached checklist or instructions, request spares from the same job, log their time, and record what they did and on which part. At Mueller, technicians request spares from phones, tablets, or computers.

Can we move from reactive to predictive or condition-based maintenance on L2L?

Yes, in stages on one system. Operators catch abnormalities with inspection checklists, and PMs run by time, cycle count, or condition. For cycle-based PMs, L2L projects due dates from each machine’s own history. Sensor readings can open jobs automatically, and Sonoco saved about $50,000 in nine months on two lines this way.

How long does deployment take for a maintenance-led rollout?

L2L is a comprehensive Manufacturing Operations Management platform, but a maintenance-led rollout can start with work orders, PM schedules, spare parts, and alerts, then add production tracking, skills, and work instructions later. Existing PM schedules load in bulk from a template, and one user says you can train someone to use it in under an hour. Purple’s Director of Maintenance called its implementation “extremely fast.” Usually, the first area is live and seeing results in just a couple of weeks. 

How does L2L handle standardization across sites with different PM conventions?

Agree on shared definitions first, such as what counts as an on-time PM, then standardize the checklists and instructions behind them. L2L measures every site the same way, so you can compare plants and roll out what works. Oetiker took L2L from one pilot plant to all ten of its facilities.

What support do we get if we hit a snag mid-rollout?

You have L2L’s support team, a searchable help portal with step-by-step articles and training videos, and a sandbox site to test changes before they go live. Some changes, such as bulk schedule imports, run through a support ticket. Purple’s Director of Maintenance said L2L handled every step of its implementation at an incredible pace.

CONTACT US

Speak with a maintenance & reliability specialist

Discover how L2L connects your teams with real-time data and tools to reduce downtime through optimized maintenance operations.