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What's a "Dispatch"?
When something needs attention on the floor—a breakdown, a slowdown, or a safety concern—it gets logged as a Dispatch in L2L: a single record that tracks the issue from the moment it's flagged to the moment it's resolved.
Alert the Line Lead immediately, Supervisor at 30 minutes, Area Manager at 1 hour, Plant Manager at 4 hours, delivered through whatever channel people actually use—text, email, Microsoft Teams, WhatsApp, or in-app.
Notifications trigger based on how an issue is classified at the moment it's logged, and stay accurate even if that classification changes later, so you always know exactly what triggered an alert.
Include the title, site, and a direct link to the issue, and orchestrate the order, classification, and stage: opened, assigned, and completed.
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Autonomous escalationSet up a scalable escalation chainSet up a scalable escalation chain
Alert the Line Lead immediately, Supervisor at 30 minutes, Area Manager at 1 hour, Plant Manager at 4 hours, delivered through whatever channel people actually use—text, email, Microsoft Teams, WhatsApp, or in-app.
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Alerts that always match realityKnow what triggered an event and keep track of itKnow what triggered an event and keep track of it
Notifications trigger based on how an issue is classified at the moment it's logged, and stay accurate even if that classification changes later, so you always know exactly what triggered an alert.
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Every alert built the way you need itCustomize how information appears in an alertCustomize how information appears in an alert
Include the title, site, and a direct link to the issue, and orchestrate the order, classification, and stage: opened, assigned, and completed.
Talia from Kalmar
"Great system if you are needing a large group from different areas to communicate functionally. The dispatch system allows you to track the progress and completion of all tasks."
Verified L2L user
"I really appreciate the dispatch information; it keeps everyone aligned and responsive."
Verified L2L user
"L2L's Factory Notification System allows us to get information out to a lot more people within our organization who may not have access to email."
Boost your impact with L2L Execution AI
When a line slows or stops, L2L Execution AI flags it, suggests a fix, and routes it to the right person automatically.
Your team makes the call and can be adjusting production in minutes, not waiting until the shift ends.
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