Customer Story

Thermo Fisher

This is how Thermo Fisher uses L2L across lab and production operations to improve quality performance and frontline training.

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Boosting quality and efficiency withuser-friendly job aids.

Standardize processes to reduce inspection failures, downtime, and setup time.

Easy to access and use SOPs on tablets available at the production line that streamline task execution.

Integration with PowerBI for better data analysis and continuous improvement.

Heineken x SwipeGuide Customer Story
Use Case #1

Inspection Failures

Thermo Fisher's packaging team struggled with line clearance and inspection issues. By standardizing across lab teams and improving frontline training, they significantly reduced error rates and ensured high-quality output.

Audits-with-Checklists

Before

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Manual lab clearance and paper-based inspections led to frequent failures and significant delays in production cycles.

Now

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Digital checklists and standardized SOPs have significantly lowered error rates and ensured 100% compliance during lab audits.

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Professionalism throughout has been world-class.

Jeff, Manager of Manufacturing Operations.
Use Case #2

Standardizing Practical Problem Solving

Supervisors needed a way to verify task execution and compliance in real-time. Implementing digital checklists for Gemba walks has provided better data visibility and a structured path for continuous improvement.

Reduction

Before

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Supervisors struggled to verify task execution and compliance in real-time, relying on delayed paper reports for Gemba walks.

Now

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Digital checklists allow for instant verification of compliance, providing better data for continuous improvement and Gemba walk efficiency.

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Safety has been improved and production line efficiency has been increased greatly through digital instructions.

Yvette PPI Business System Specialist.
Use Case #3

Staying competitive through innovation

Step-by-step digital work instructions give frontline teams the knowledge they need to more efficiently set up complex sensors and equipment at the production line, reducing downtime.

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Before

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Setting up complex sensors and equipment was a bottleneck, as operators lacked clear, step-by-step digital guidance at the line.

Now

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Step-by-step digital work instructions reduced SMED setup time by 50% and increased task execution speed by 20%.

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It opened our eyes to a different platform. It's easy to use and easy to create instructions, step-by-step.

Yvette PPI Business System Specialist.

The return on investment

Improved Operations

Most Successful 12 Months in 23 Years

Data visibility ↑

Increased and enhanced data visibility across all plant operations

Empowered workforce

Positive cultural change with increased employee safety, engagement, up-skilling, and training. 

Communication ↑

Simplified communication across the shop floor with L2L's user-friendly technology

Reliability ↑

Proactive and predictive maintenance capabilities have led to increased uptime and machine reliability.

Profitability ↑

By streamlining operations, profitability has increased and continuous improvement has progressed

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