Downtime costs 60% of manufacturers over $250K per year...

NIC Ice Reduces Lost Time by 66%

NIC Ice produces fresh, premium ice cream products for the global market as a member of Orkla Foods International. 

With L2L Guides (formerly SwipeGuide), NIC Ice Barking has:

-> Contributed to their incredible culture of safety and accountability
-> Reduced lost time by alleviating machine breakdowns 
-> Relieved operational bottlenecks caused by paper SOPs and checklists

 

NIC Ice x L2L achievements

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reduction in paperwork
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days without a safety incident
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reduction in lost time

Collaborative change

"I realized we needed a better structure and a better Guide on the shop floor to help us with day-to-day improvements. L2L Guides give us feedback straight away, which means the culture sees things change in real time. That's the biggest change and the biggest impact."

- Neil Baber-Hall, Engineering Manager

Use Case #1

Building a digital safety culture

NIC-Ice has developed an industry-leading safety culture with the help of digital risk assessments in L2L Guides.

 

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Before

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Numerous safety incidents, accidents, and ‘near-misses’ caused by inexperienced or unaware operators and a reactive approach to safety.

Now

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An effective, proactive safety culture with dramatically fewer incidents - fuelled by safety checks and risk assessments at the line via QR codes in L2L Guides.

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“Part of the freedom with this system comes from QR codes. They allow us to make observations or do a two minute risk assessment. That goes instantly from the operator straight up to their supervisor so they can take action. For us in management, we get a real-time feed from the factory floor with buy-in from the operators.”

Barry Hagland, Shift Production Manager.
Use Case #2

Cutting paperwork and improving quality

Digital checklists and SOPs created and distributed in L2L Guides allow NIC Ice to reduce paperwork for supervisors and boost QC.

 

 

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Before

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NIC Ice used paper sheets and Excel to record and manage compliance checks across their operations. This system was difficult to manage and created a complex paper trail for compliance audits.

Now

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All quality checks and cleaning procedures are performed by operators on tablets accessed via a QR code. The results are instantly recorded in a digital repository with photographs of any deviation. 

Use Case #3

Fewer breakdowns with an empowered frontline

Operators demonstrate improved confidence and effectiveness with instant access to digital, step-by-step SOPs on mobile devices. Improved operator efficacy means fewer interventions from engineering staff.  

 

 

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Before

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Inexperienced operators caused equipment breakdowns due to human error, and required manual intervention from supervisors when these breakdowns occurred.

Now

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Startup and shutdown checks ensure correct procedures are followed and documented, while Checklist Alerts provide immediate documentation of deviations. 

The return on investment

Safety ↑

700+ days incident free thanks to a safety culture that includes L2L Guides

Lost time ↓

66% reduction in lost time from breakdowns and safety incidents

Frontline engagement ↑

Operators enjoy the opportunity to improve their skills and working knowledge

Paperwork ↓

Up to 50% less paperwork with a digital system for SOPs, safety, and compliance

Quality and compliance ↑

Deviations from standards are captured with photographic evidence in a single, intuitive platform

Collaboration ↑

Barking enjoys a renewed culture of continuous improvement and safety, with intuitive Guides playing a key role

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